Shop and retail security is a major issue in Belgium today. According to figures from the Comeos federation, shoplifting accounts for an average of 1.1 % of retailers' turnover, representing millions of euros in losses every year.
To combat this scourge, European Security deploys a team of professional store inspectors, specially trained to prevent theft, secure customers and staff, and protect the profitability of retailers.
With a strong presence in Brussels, Liège and throughout Belgium, European Security has become the go-to reference for retailers looking for a reliable partner in security, loss prevention and point-of-sale protection.
🔎 What is a Store Detective?
A store detective is a security guard approved by the FPS Home Affairs, with a specific mission: to protect businesses against theft, damage and anti-social behaviour.
Unlike a simple static security guard, the store detective is trained to observe discreetly, detect suspicious behaviour and intervene in a proportionate and legal manner.
At European Security, each inspector receives:
- Training in behavioural observation and analysis
- Criminal and civil law modules to ensure the legality of interventions
- Training in communication and conflict management to prevent escalation
🎯 The Key Duties of the Store Inspector
1️⃣ Theft and Loss Prevention
The primary mission is to reduce shoplifting through vigilance and deterrence.
Our store inspectors:
- Monitor the aisles and sensitive areas (checkout, stockroom)
- Identify suspicious behaviours
- Act quickly before a theft is committed
2️⃣ Securing Staff and Customers
The presence of an inspector in uniform or in plain clothes reassures the teams and customers.
In the event of an incident, our agents intervene to:
- Preventing assaults or altercations
- Removing disruptive individuals
- Protecting property and people lawfully
3️⃣ Patrol Rounds and Checks
Our store inspectors carry out regular patrols to:
- Check the emergency exits
- Check the storage areas
- Detect anomalies (doors left open, fire risks, etc.)
4️⃣ Interventions and Arrests
In the event of a flagrant offence, our store detectives apprehend the perpetrator in compliance with legal procedures and draw up a comprehensive incident report for management and, if necessary, the police.
5️⃣ Reports and Statistics
Each completed mission results in a digitised report, which can be viewed via our secure platform.
These reports allow our clients to:
- Measuring security effectiveness
- Adapt prevention strategies
- Justifying their protection investments
📍 A Nationwide Coverage, with a Home in Brussels and Liège
Our store inspectors are present in:
- Brussels: large shopping centres, supermarkets, luxury boutiques
- Liège: retail parks, hypermarkets, shopping districts
- Namur, Charleroi, Antwerp and Ghent: for brands that want a consistent solution across the entire territory
Thanks to our 24/7 dispatching, we can:
- Deploy an inspector as a matter of urgency
- Organising mobile patrols outside opening hours
- Connect interventions with alarm and CCTV systems
✅ The Benefits of European Security
- Experience since 1997 in the security guarding sector
- Agents approved by FPS Home Affairs and regularly retrained
- Tailor-made solutions adapted to the size and type of store
- Cutting-edge technology: real-time tracking, electronic patrols, digital reporting
- National presence with local teams in Brussels, Liège and Wallonia
📊 The Measurable Impact of Our Interventions
The retailers that trust us see:
- 📉 Up to a 50 % reduction in theft-related losses after 3 months
- 🛒 A better customer experience thanks to a serene environment
- A reduction in staff stress, allowing them to focus on sales
🔐 Our Complementary Services
For optimal protection, European Security also offers:
- Static guarding for reception and access control
- Night-time mobile patrols to check the premises
- 24/7 remote monitoring connected to our dispatch centre
- Security audits to identify vulnerabilities and recommend solutions
🏆 Testimonials from Satisfied Customers
“Since we entrusted the security of our stores to European Security, we have seen a clear decrease in thefts. The professionalism of the store detectives is remarkable.”
— Security Manager, major retail chain in Brussels
Contact European Security
Are you looking for store detectives in Brussels or Liège? Do you want to reduce theft-related losses and secure your teams?
📲 Call us today
📧 Or send us a message via our website to request a free security audit.
European Security – Your trusted partner for protecting your businesses in Belgium.
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